Five Ways to Improve the Patient Experience Within Large Healthcare Organisations

Working With NHS Wales Here at The Experience Corporation we recently did some work with the National Health Service (NHS) Wales. We created a  number of training resources for Senior staff to use in relation to organisational service improvement. I really enjoyed the project and learnt a lot about improving patient experiences. Following on from …

How To Improve Customer Experience for Small Business Owners

How you treat your customers can be a huge game changer for small business owners. Creating a memorable, valuable and faultless customer experience (CX) can lead to more customer acquisition and loyalty. In this blog post, I’ll set out 3 practical ways you can upgrade your CX in a few simple steps.  Focus on Reviews  …