Insights

Customer Experience Magazine (CXM)

• The 7 Habits of a highly effective CX trainer 
• 10 key indicators of burnout and its impact on the workplace
• How digitalisation can improve the patient experience
• Spotlight Interview with CXM

Connecting the Dots Podcast

• The secrets to great customer feedback

The Female Entrepreneur Association (FEA)

• Customer Experience Tips for Female Founders 

MyCustomer

• The role of complaint management in customer experience improvement 

• Six UKCSI trends that highlight where customer satisfaction is being won and lost 

Get in Touch

Reach out to me for guest posting, interviews, podcasts or speaking engagements. Email me at hello@theexperiencecorporation.com or connect with me on LinkedIn.

I look forward to hearing from you!

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