How To Create Inclusive Team Meetings For Traditional And Hybrid Work Environments

It’s All About Culture  Before transitioning into entrepreneurship, I worked at two major corporate companies. I remember plucking up lots of courage to share any ideas in meetings. On many occasions, I simply wouldn’t share anything because of fear, anxiety and a lack of confidence.  Here’s the thing, the best ideas come from both senior …

101 Ways To Improve Customer Experience: Quick Tips For Busy Entrepreneurs, Team Leaders And Senior Executives

To celebrate the launch of my brand-new blog, I’ve put together an exclusive list of customer experience (CX) quick tips. If you’re ready to improve customer experience in your company but are pressed for time, this blog is just for you!  I’ve divided the blog into 5 sections and will list 20 tips under each …

A Practical Guide On How To Show Empathy To Your Customers

Your Customers More than ever before, customers are looking for companies that will show them empathy and understanding. People are craving compassionate solutions from their product or service providers. Let’s face it, it’s been a rough time recently with a global pandemic, political unrest and let's not forget homeschooling!  So, what does it actually mean …