Rachel Williams Named a Top 25 CX Influencer & a Top 10 CXM Contributor

I am thrilled to announce that I have been named as a Top 25 CX Influencer for 2023 and a Top 10 Contributor to Customer Experience Magazine (CXM) for 2022! It’s truly an honour to receive these accolades and to be recognised for my contributions to the customer experience industry.

As a Customer Experience (CX) Fonder and Influencer, I have dedicated my career to promoting excellence in this field and sharing valuable insights. I am very passionate about shaping the conversation around customer experience and helping organisations to deliver exceptional experiences to their customers.

My contributions to Customer Experience Magazine have also been incredibly rewarding, allowing me to share my expertise and insights with CX professionals around the world. It’s been an honour to be part of such a respected publication and to work alongside other thought leaders in the industry.

I am grateful for the recognition of these awards, and I want to thank my colleagues and peers in the CX industry for their ongoing support and collaboration. I believe that by working together, we can continue to drive positive change in the industry and create truly remarkable experiences for customers.

Thank you again for this incredible honour, and I look forward to continuing to contribute to the CX industry in the years to come.

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